Casino Mate Review

Casino Mate downloadable platform Visit Casino
Established 2011
Customer Service Live chat, email
Bonus: claim bonus
Rating 8.9
Not available to residents of United States Players from United States not accepted

Casino-Mate review

Casino-Mate has been one our top-rated online casino sites for years now, and its recent shift onto a new multi-provider platform away from the old Microgaming format has given this online casino a breath of fresh air. We take a look at the new and improved Casino-Mate to review its bonus offers, software, game variety, deposit options, customer service, security and more to see if this time-honoured casino site is still up to scratch.

Banking Options

  • Deposit Methods: Visa, MasterCard, Paysafecard, Skrill, Neteller, ecoPayz, InstaDebit, Instant Bank Transfer
  • Withdrawal Methods: Visa, Skrill, Neteller, ecoPays, InstaDebit
  • Withdrawal Limits: Not Available
  • Accepted Currencies: AUD, CAD, EUR, GBP, USD

Note: Casino-Mate does not accept players from the following countries: Belgium, Cyprus, Denmark, Greece, Ireland, Italy, North Korea, Singapore, Spain, South Africa, Turkey, United Kingdom or USA and outlying territories, its dependencies, military bases and territories including, but not limited to American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and Virgin Islands), France, Estonia, Hong Kong, Afghanistan, Ethiopia, Iran, Iraq, Jordan, Kuwait, Pakistan, Syria, Nigeria, Romania, Bulgaria, Portugal, Philippines, Israel, India and Yemen.

$1400 welcome bonus for new Casino-Mate players

Casino-Mate sign up bonusIn case you need an incentive to give Casino-Mate a try, the $1400 new player welcome bonus is very tempting – this is one of the longest running and biggest sign-up bonuses we’ve seen from an online casino. The $1400 bonus is broken down into four simple instalments:

  • First deposit – get up to $200 plus 20 free no-deposit spins
  • Second deposit – get up to $300 plus 20 free no-deposit spins
  • Third deposit – get up to $400 plus 20 free no-deposit spins
  • Fourth deposit – get up to $500 plus 20 free no-deposit spins

If you were a member of the old Casino-Mate platform before it moved away from the Microgaming system, you can take advantage of this welcome bonus all over again by adding promo codes NEWCM1, NEWCM2, NEWCM3 and NEWCM whilst making your first four real money deposits.

Note:The minimum amount you can deposit to receive the welcome bonus is $20 (or equivalent in your local currency). The bummer is that the first deposit bonus is subject to a huge 50X wagering requirement, with subsequent deposit bonuses subject to a 40X wagering requirement, which is up there with the highest you’ll come across at an online casino.

Other Casino-Mate promos and bonuses

Casino-Mate offers plenty more incentives to reward players for their loyalty, with several bonuses and promos available beyond the sign-up package. There’s the Make Money Monday’s promo which rewards all deposits made on a Monday with a sweet 40% match, the Tuesday Money Match Maker that gives you a 35% matched deposit bonus, and more promos available every day of the week. Head to Casino-Mate.com and click on the ‘Promotions’ tab for further information about the current offers up for grabs.

There’s also a player loyalty rewards program and VIP program known as Club Mate, with some mega benefits available for the most loyal players like access to larger withdrawals, exclusive bonus offers, gifts, freebies and more.

No-download casino site

Casino-Mate game lobbyThe new and improved Casino-Mate platform is available entirely for instant-play, so you can load games directly over your Web browser (mobile or desktop) without having to download a thing. Just click or tap to load and you’ll be spinning or playing your way to potential winnings within seconds. All games at Casino-Mate are available to play for free in practice mode, or for real money bets. The most popular titles have been optimised for mobile play, with mobile games compatible with all major smartphone and tablet models with Internet connectivity.

Casino-Mate casino games

We love that Casino-Mate made the switch from the old Microgaming-only format – it really stepped things up a notch for this venue in our books. As a multi-provider casino site, Casino-Mate now hosts a wide range of games for a selection of different software developers, including BetSoft, Play’n Go, QuickSpin and Spigo, developers that are behind some of the best and highest quality online pokies/slots and table games on the Web. The only downside is that without Microgaming titles, the number of blackjack, roulette and scratch card variants is now significantly lower, and live dealer games have been pulled completely.

Some of the most popular titles available at Casino-Mate include:

  • Slots/Pokies: The Wild Chase, Rich Wilde & the Book of Dead, Sakura Fortune, Gemix, The Slotfather, Mr Vegas, At the Copa, Crystal Queen, Hot Sync, Sugar Pop, The Angler, Goldilocks, Greedy Goblins, Grim Muerto
  • Blackjack: Single Deck Blackjack, Blackjack Multi-Hand, Super 7 Blackjack, Pirate 21
  • Roulette: European Roulette, American Roulette, French Roulette, English Roulette, Zoom Roulette, Common Draw Roulette
  • Video Poker: All American, Joker Poker, Deuces Wild, Jacks or Better, Tens or Better, Split Way Royal, Pyramid Bonus Poker, Beat Me, Multi-Hand Bonus Poker
  • Table Games: Casino Hold’em, Craps, Baccarat, Pai Gow Poker, Pontoon, Oasis Poker, Red Dog, Three Card Rummy, Casino Stud Poker, Caribbean Poker
  • Other/Niche Games: Freecell, Spider Solitaire, Hole in One, 7 Solitaire, Skratcherz, Flying Pigs, Super Wheel, Hole in One

Deposits and withdrawals

Casino-Mate accepts payments using most major payment methods, with a range of credit cards, debit cards, web wallets, bank deposits and pre-paid cards available to suit all players. The instant deposit options include:

  • Visa
  • MasterCard
  • Skrill
  • Neteller
  • InstaDebit
  • Paysafecard
  • ecoPayz
  • Instant Bank Transfers

Withdrawals can be made using all the above payment methods, except for MasterCard, Paysafecard and direct bank transfers. Withdrawal processing times vary from instant to taking 3-5 business days.

We noticed Casino-Mate stipulate that some payment methods include a deposit fee which will be deducted when you make your deposit, but we were unable to find details about which payment methods this applies to. This gets a thumbs down from us, as it is very rare for an online casino to charge a fee for processing deposits.

Is Casino-Mate safe?

Casino-Mate has stringent measures in place to ensure player safety at all times. All transactions and logins are protected by 128 Bit SSL digital encryption, and player money is kept in a separate account completely isolated from the company so you know your money is always stored in a safe environment.

The casino is licensed by Curacao eGaming, which is overseen by the Government of Curacao, and games are audited by third-party independent bodies to ensure all RNG (random number generated) software is producing fair and unbiased results.

Customer support

You are not alone at Casino-Mate – there is a dedicated customer service team working around the clock to answer all your queries, either via live chat, email or phone call, although the FAQ section is very comprehensive and provides answers to most standard questions regarding banking, bonuses and security. To get in touch with the Casino-Mate support team:

  • Email (Player Support)[email protected]
  • Email (Deposits & Accounts)[email protected]
  • Phone (Australia) – 1800 006 285
  • Phone (New Zealand) – 0800 450 127
  • Phone (International) – +1877 280 5371

Our verdict on Casino-Mate Casino

We weren’t sure how Casino-Mate was going to turn out after shifting away from the Microgaming platform, but we’re pleasantly surprised with the results. What Casino-Mate offers is a much more diverse collection of games from a range of software developers that are pushing the envelope to create fresh and unique content away from the tired Microgaming titles. Despite a couple of let downs like the lack of live dealer games and the high wagering requirements attached to bonus offers, Casino-Mate is a solid and dependable online casino site with plenty of great rewards for registered players.