Online casino horror stories

Ever wondered what happens when you don’t play at online casinos without regulation in place? We have a handful of stories from real players who deposited their money at rogue or unregulated online casinos, as well as a list of safe sites to avoid these potential scenarios.

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Broken games

A player at Magic Box Casino played the popular Net Entertainment slot, Secrets of the Amazon, and landed three Scatter symbols – a combination which activates the Moon Flower Bonus Game where players receive a random number of spins and an increasing multiplier on consecutive wins.

However, the player didn’t receive the amount of spins they were meant to and when contacting the online casino they responded with the excuse it was the game’s fault and it was broken.

The player missed out on any money they would’ve won and wasn’t compensated for it.

Reputable online casinos perform regular maintenance on their games to ensure this won’t happen, but it ultimately sounds like it was the online casino’s fault and they didn’t compensate for it.

Identify theft

Casino frauds We always go on about how important it is to play at online casinos encrypted by the latest data technology to prevent hackers from getting your information and this story is the perfect example of why.

From 1995 to 2000, the infamous Roselli brothers successfully hacked into an array of people’s bank accounts and stole $37 million from casinos around the world – via identity theft and bank fraud. Interestingly, ‘Roselli’ isn’t even their real identity, they stole this and their true identity is still unknown to this day.

We have a select list of casinos that employ modern data encryption technology below to avoid anyone hacking in and stealing your identity or financial information. Additionally, you can use web wallets, such as Neteller or Skrill, or prepaid methods, such as paysafecard, if you don’t wish to enter your credit/debit card details into the online casino.

Unfair terms and conditions

It is very important to read the terms and conditions of an online casino, especially for both bonuses and withdrawals. However, some online casinos can have vague or unfair terms players won’t pick up on and ultimately scam the player out of their funds.

One such example took place at Golden Cherry Casino where the terms and conditions state: “All withdrawals are paid in instalments of up to $2500. This is determined according to player class.”

A player requested their full balance to be withdrawn but was only granted a quarter of what they requested with the operators relying on the above conditions, which basically state the online casino can decide whether or not they want to pay you and how much when they do.

All terms and conditions have now been removed from Golden Cherry Casino – another indication of a rogue online casino, while all our recommended secure sites offer clear and fair terms and conditions.

Illegitimate online casino

There are many illegitimate casinos operating online which falsely display logos from respected governing bodies to trick players into thinking they’re safe.

One such casino is Aztec Casino, which brands the logo of Technical Systems Testing (a respected auditing company) to indicate to players their games are fair. However, when you click on the logo to view the certification an unknown download commences, instead of a new window appearing with the certification. This site is clearly tricking players into thinking their games are safe to play.

It is always important to view the certification by clicking on the logos displayed at the bottom of the online casino’s homepage – or simply play at our sites all confirmed by real players as honestly displaying certification from respected authoritative organisations.

Rigged games

If you play at a reputable online casino you will be subjected to fair games with honest Random Number Generator software. Rogue sites however, can rig the games in their favour and these sites generally don’t have any governing bodies to prevent them from doing so.

One casino which appears to do this is Lady Dream Casino, with players reporting free play mode sees regular payouts, while real money mode sees nearly no payouts at all. This can be common at rogue sites and it is best to look up player reviews to determine if this is the case or not.

Safe online casinos

After hearing so many horror stories it can be understandable if you want to avoid playing casino games online. However, these bad experiences should serve as lessons, rather than preventions to gaming on the Internet.

The sites we endorse are safe and secure, all encrypted by the latest data technology, and governed by third parties such as eCOGRA. These sites have been fully tested by our staff and have strong reputations in the iGaming industry for player fairness and security.

These include:

  • G’day
  • Slots Million
  • Royal Vegas
  • Guts
  • 7 Sultans
  • Casino-Mate